Information You Provide To Us
Information You Provide to Us
Wind ’n’ Sails collects personal information when you interact with us, including when you visit our website, create an account, make or attempt to make a purchase, contact us, subscribe to communications, participate in a promotion or survey, or otherwise interact with our products, services, or website.
Depending on how you interact with us, the personal information we collect may include:
- Identifiers and Contact Information – such as your name, email address, telephone number, billing and shipping address, account information, and online identifiers.
- Commercial Information – such as products purchased, considered, viewed, or added to your cart; order and transaction information; returns and exchanges; and purchasing preferences.
- Payment and Transaction Information – such as payment method, billing information, and related transaction information. Payment card information is generally processed on our behalf by payment processors and other service providers.
- Internet or Other Electronic Network Activity – such as information about your interactions with our website, advertisements, emails, and other digital services; browser and device information; IP address; and information collected through cookies, pixels, tags, and similar technologies.
- Account and Customer Service Information – such as account credentials, preferences, communications with us, customer service inquiries, and other information you choose to provide when contacting Wind ’n’ Sails.
- Marketing and Communications Information – such as your marketing preferences and your interactions with our email, SMS, advertising, and promotional communications.
- Inferences and Preferences – such as preferences or characteristics that may be inferred from your purchases, browsing activity, and interactions with Wind ’n’ Sails.
We may also collect other information that you voluntarily provide to us.
Cookies and Similar Technologies
Wind ’n’ Sails and our service providers may use cookies, pixels, tags, and similar technologies to operate and secure our website, remember your preferences and shopping cart, understand how our website is used, measure performance, and support advertising and marketing activities.
Some of these technologies may collect information about your activity over time and across websites or services for analytics, advertising, or targeted advertising purposes.
Certain disclosures of personal information to advertising or other partners, or the collection of personal information through cookies, pixels, and similar technologies, may be considered a “sale,” “sharing,” or processing for “targeted advertising” under certain U.S. state privacy laws, even when no money is exchanged.
Where required by applicable law, you may have the right to opt out of these activities. You can exercise applicable choices through our Your Privacy Choices page and other privacy controls we make available.
Where required by applicable law, Wind ’n’ Sails also recognizes qualifying universal opt-out preference signals, such as the Global Privacy Control (GPC).
You may also be able to manage cookies through your browser settings. Blocking or deleting certain cookies may affect the availability or functionality of some features of our website.
Shopping Cart and Checkout Activity
When you begin a purchase, add products to your shopping cart, or begin checkout but do not complete the transaction, we may collect and use information associated with that activity to operate our website, preserve your cart, provide customer service, understand shopping activity, and improve our products and services.
Where permitted by applicable law and consistent with your communications preferences, we may also use this information to send reminders or other communications regarding your cart or products in which you expressed interest.
Information We Receive from Other Sources
We may receive personal information about you from other sources, including:
- service providers that support our website, payments, order fulfillment, customer service, analytics, security, advertising, and marketing;
- advertising and marketing partners;
- social media and other digital platforms;
- fraud prevention and security providers;
- payment processors and financial service providers;
- shipping, logistics, and fulfillment providers;
- other individuals, such as when someone sends you a gift or refers you to Wind ’n’ Sails; and
- other sources as permitted by applicable law.
The information we receive may include identifiers, contact information, commercial information, transaction information, device and online activity information, marketing information, and other information relevant to our relationship with you or the services being provided.
How We Use Personal Information
We may use personal information to:
- process, fulfill, and manage purchases, payments, orders, returns, and exchanges;
- provide, operate, maintain, and improve our products, website, and services;
- create and manage customer accounts;
- provide customer service and respond to inquiries and requests;
- maintain shopping carts and checkout functionality;
- personalize your experience and understand customer interests and preferences;
- communicate with you about orders, products, services, account activity, and our relationship with you;
- send marketing and promotional communications in accordance with applicable law and your preferences;
- conduct analytics, research, surveys, measurement, and product development;
- provide, measure, personalize, and improve advertising, including targeted advertising where permitted by applicable law;
- maintain the security, availability, and integrity of our website, systems, and services;
- detect, investigate, prevent, and respond to fraud, misuse, security incidents, and other unlawful or unauthorized activity;
- verify information and protect against fraudulent transactions;
- protect the rights, property, safety, and interests of Wind ’n’ Sails, our customers, and others;
- comply with applicable laws, regulations, legal processes, and governmental requests;
- establish, exercise, or defend legal claims;
- enforce our agreements, policies, and terms; and
- carry out other purposes disclosed to you at the time information is collected or with your consent where required by applicable law.
How We Disclose Personal Information
We may disclose personal information to service providers and other parties that perform services or functions on our behalf or assist us in operating our business, including providers of payment processing, website hosting and operations, order fulfillment, shipping and logistics, customer service, communications, analytics, security and fraud prevention, advertising, and marketing services.
We may also disclose personal information:
- to comply with applicable laws, regulations, legal processes, court orders, or governmental requests;
- to cooperate with law enforcement or regulatory authorities where required or permitted by law;
- to detect, investigate, prevent, or respond to suspected or actual fraud, security incidents, unlawful activity, or violations of our agreements or policies;
- to protect the rights, property, safety, and security of Wind ’n’ Sails, our customers, or others;
- to establish, exercise, or defend legal claims; and
- in connection with an actual or proposed merger, acquisition, financing, reorganization, sale or transfer of assets, bankruptcy, or other business transaction involving all or part of Wind ’n’ Sails.
Certain disclosures involving advertising technologies or advertising partners may constitute a “sale,” “sharing,” or processing for “targeted advertising” under applicable state privacy laws. For information about applicable rights and choices, please visit Your Privacy Choices and the applicable state-specific privacy notice.
Sensitive Personal Information
Certain information may be considered sensitive personal information or sensitive data under applicable privacy laws.
To the extent Wind ’n’ Sails collects or processes sensitive personal information, we use and disclose it only as reasonably necessary for the purposes for which it was collected, as otherwise permitted by applicable law, or with your consent where required.
Where applicable law provides rights concerning sensitive personal information, you may exercise those rights as described in Your Privacy Choices or the applicable state-specific privacy notice.
How Long We Keep Personal Information
Wind ’n’ Sails retains personal information only for as long as reasonably necessary and proportionate to fulfill the purposes for which it was collected or processed, unless a longer retention period is required or permitted by applicable law.
The period for which we retain particular personal information depends on factors that may include:
- the nature, amount, and sensitivity of the information;
- the purposes for which the information was collected or processed;
- the length and nature of our relationship with you;
- whether you maintain an account with us;
- applicable tax, accounting, warranty, contractual, and recordkeeping requirements;
- our need to complete transactions and provide requested products or services;
- our need to prevent fraud, maintain security, resolve disputes, or enforce agreements;
- applicable statutes of limitation;
- legal, regulatory, litigation, or governmental requirements; and
- whether the information is reasonably necessary to establish, exercise, or defend legal claims.
For example, information relating to purchases and transactions may be retained for the period reasonably necessary to process and document the transaction and satisfy applicable tax, accounting, warranty, fraud-prevention, contractual, and legal obligations.
Marketing information may be retained while you receive marketing communications from us. If you opt out, we may retain limited information about your preference so that we can honor your request and avoid sending communications you have declined to receive.
Records relating to privacy requests may be retained for the period required or permitted by applicable law and as reasonably necessary to document our compliance.
When personal information is no longer reasonably necessary for the purposes for which it was retained, we may delete, deidentify, aggregate, or otherwise dispose of it in accordance with applicable law.
Your Privacy Rights and Choices
Depending on where you reside and subject to applicable law, you may have certain rights regarding your personal information. These rights may include the ability to:
- request access to or confirmation of personal information we process about you;
- request correction of inaccurate personal information;
- request deletion of certain personal information;
- obtain a copy of certain personal information in a portable format;
- opt out of certain processing for targeted advertising;
- opt out of the sale or sharing of personal information where applicable;
- limit or otherwise exercise rights concerning certain uses or disclosures of sensitive personal information where applicable;
- withdraw consent where processing is based on consent and applicable law provides that right; and
- appeal certain decisions we make regarding a privacy request where applicable.
These rights vary depending on your jurisdiction and may be subject to exceptions and limitations under applicable law. We may take reasonable steps to verify your identity before processing certain requests, as permitted or required by law.
You may also be permitted to use an authorized agent to submit certain privacy requests on your behalf, subject to applicable verification and authorization requirements.
For information about the privacy choices available to you and how to exercise them, please visit our Your Privacy Choices page and the applicable state-specific privacy notice.
Where required by applicable law, we will not discriminate against you for exercising your privacy rights.
Children’s Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information online from children under 13.
If we learn that we have collected personal information online from a child under 13 in a manner inconsistent with applicable law, we will take appropriate steps to delete it.
If you believe that a child has provided personal information to us in violation of applicable law, please contact us using the information below.
Additional requirements concerning minors, including the sale or sharing of personal information or targeted advertising involving minors, may apply under certain state privacy laws. Where applicable, we comply with those requirements.
Data Security
We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, acquisition, disclosure, alteration, loss, destruction, or misuse.
No method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. We continually evaluate our safeguards as appropriate in light of the nature of the information we process and applicable legal requirements.
Changes to This Notice
We may update this notice periodically to reflect changes in our privacy practices, services, technologies, or applicable legal requirements.
When we update this notice, we may revise the date associated with it and provide additional notice where required by applicable law.
Contact Us
If you have questions about this notice, our privacy practices, or how Wind ’n’ Sails handles your personal information, please contact us at:
Additional information about our privacy practices and applicable consumer rights is available in the Wind ’n’ Sails Privacy Policy, Your Privacy Choices, and applicable state-specific privacy notices.