Privacy policy

Last Updated: August 26, 2026

Wind N Sails LLC, doing business as Wind ’n’ Sails (“Wind ’n’ Sails,” “we,” “us,” or “our”), respects your privacy and is committed to handling personal information responsibly and transparently.

This Privacy Policy describes how we collect, use, disclose, retain, and otherwise process personal information when you visit windnsails.com, make or attempt to make a purchase, create or use an account, communicate with us, subscribe to communications, participate in a promotion, or otherwise interact with our websites, services, and other offerings that link to this Privacy Policy (collectively, the “Services”).

This Privacy Policy also describes certain privacy rights and choices that may be available to you.

Please read this Privacy Policy carefully. By interacting with our Services, you acknowledge the practices described in this Privacy Policy.

 

1. Personal Information We Collect

The personal information we collect depends on how you interact with Wind ’n’ Sails and may include the following categories.

Contact Information

We may collect your name, email address, telephone number, billing address, shipping address, and other contact information you provide to us.

Account Information

If you create or use an account, we may collect information associated with your account, including your contact information, login credentials or authentication information, preferences, saved information, and account activity.

Order and Transaction Information

When you make or attempt to make a purchase, we may collect information relating to your transaction, including products viewed or purchased, order history, billing and shipping information, transaction information, returns, exchanges, refunds, and related Customer Care activity.

Payment information is processed through Shopify and/or other payment-service providers made available through our checkout. Wind ’n’ Sails does not ask customers to transmit complete payment-card information through ordinary email communications.

Customer Care and Communications

When you contact us, we may collect your name, contact information, order information, and the contents of your communications, together with any other information you choose to provide.

Marketing and Preference Information

We may collect information concerning your subscriptions, marketing preferences, product interests, communication preferences, and interactions with marketing or other communications.

Reviews, Promotions, Surveys, and Other Information You Provide

If you submit a product review, participate in a survey, contest, sweepstakes, promotion, or similar activity, we may collect information you provide in connection with that activity.

Information you intentionally submit to a public area of our Services, such as a public product review, may be visible to other users.

Device, Internet, and Usage Information

When you interact with our Services, we and the parties that support our Services may automatically collect information such as:

• IP address;

• browser type and settings;

• device type and identifiers;

• operating system;

• referring and exit pages;

• pages viewed;

• links clicked;

• dates and times of visits;

• interactions with our Services;

• shopping and browsing activity;

• approximate location derived from an IP address; and

• other information regarding your use of our Services.

Information From Other Sources

We may receive personal information from other sources, including Shopify, payment and commerce providers, shipping and fulfillment providers, fraud-prevention and security providers, analytics providers, advertising and marketing partners, social media platforms, customer-service providers, and other service providers and business partners, where permitted by law.

We may combine information received from these sources with information we collect directly from you.

 

2. How We Collect Personal Information

We may collect personal information:

• Directly from you, including when you place an order, create an account, contact Customer Care, subscribe to communications, complete a form, submit a review, or participate in a promotion;

• Automatically, including through cookies, pixels, tags, web beacons, APIs, software development kits, server logs, local storage, and similar technologies; and

• From other parties, including Shopify, payment processors, service providers, analytics providers, advertising and marketing partners, social media platforms, and other business partners.

 

3. How We Use Personal Information

We may use personal information to:

• provide, operate, maintain, secure, and improve our Services;

• process, fulfill, ship, and manage orders;

• process returns, exchanges, refunds, and other transactions;

• create and manage customer accounts;

• authenticate users and maintain account security;

• communicate with you regarding purchases, accounts, inquiries, and requests;

• provide Customer Care;

• personalize your experience and recommend products or content;

• send marketing and promotional communications where permitted by law;

• administer promotions, surveys, contests, sweepstakes, and similar activities;

• understand how customers use and interact with our Services;

• measure and improve website, product, marketing, and communication performance;

• conduct analytics, research, and business planning;

• prevent, detect, investigate, and address fraud, unauthorized transactions, security incidents, and other potentially unlawful or harmful activity;

• protect Wind ’n’ Sails, our customers, our Services, and others;

• enforce our agreements, policies, and legal rights;

• comply with applicable laws, regulations, legal processes, and governmental requests;

• establish, exercise, or defend legal claims;

• facilitate a corporate transaction or organizational restructuring; and

• carry out other purposes disclosed to you at the time information is collected, with your direction or consent, or as otherwise permitted by law.

 

4. Shopify and Our E-Commerce Services

Our online store is hosted and powered by Shopify. Shopify provides e-commerce infrastructure and related services that enable us to operate our online store, provide checkout functionality, process and support transactions, help prevent fraud, provide security, analyze store performance, and provide other commerce-related functionality.

In connection with these services, Shopify may process personal information relating to visitors and customers.

Shopify's processing of personal information may be governed by agreements between Shopify and Wind ’n’ Sails and, where Shopify acts independently, by Shopify's own applicable privacy notices.

Wind ’n’ Sails may also use applications and third-party service providers integrated with Shopify or our Services to support functions such as payments, shipping, order fulfillment, customer communications, email and SMS marketing, analytics, advertising, fraud prevention, reviews, customer service, personalization, and website functionality.

The particular providers and technologies we use may change as our business and Services evolve.

 

5. Cookies and Similar Technologies

Wind ’n’ Sails, Shopify, and certain service providers and business partners may use cookies, pixels, tags, web beacons, APIs, software development kits, local storage, server-side technologies, and similar technologies in connection with our Services.

Depending on the technology and your interaction with our Services, these technologies may be used to:

• operate and secure our website and checkout;

• maintain sessions and account functionality;

• remember preferences;

• understand website traffic and customer interactions;

• measure and improve website performance;

• perform analytics;

• prevent fraud and unauthorized activity;

• measure marketing effectiveness;

• personalize content and experiences; and

• support advertising and, where permitted by applicable law, targeted or interest-based advertising.

These technologies may generally fall into the following categories.

Strictly Necessary Technologies

These technologies are necessary for core website functionality, security, account access, checkout, privacy preferences, fraud prevention, and other services you request.

Functional Technologies

These technologies enable enhanced functionality, personalization, and the ability to remember certain choices and preferences.

Analytics and Performance Technologies

These technologies help us understand how visitors interact with our Services and allow us to measure, analyze, and improve website and marketing performance.

Advertising Technologies

We and certain advertising partners may use technologies to understand interactions with our Services, measure advertising effectiveness, and, where permitted by applicable law, provide advertising that may be more relevant to your interests.

Where required by applicable law, non-essential technologies are subject to applicable consent or opt-out requirements.

You may be able to manage certain technologies through your browser settings and through privacy controls made available on our website. Blocking certain technologies may affect the functionality of portions of the Services.

 

6. Pixels, Analytics, and Advertising Technologies

We may use Shopify functionality and third-party applications, pixels, analytics services, advertising technologies, or similar services in connection with our Services.

Depending on our configuration, these technologies may process information about your browser, device, interactions with our Services, products viewed, purchases, and other activity for purposes such as analytics, measurement, attribution, personalization, advertising, fraud prevention, and improving our Services.

Third-party applications, advertising services, analytics providers, or other technologies that are manually installed or otherwise integrated with our Services may have their own privacy and consent requirements.

We endeavor to configure technologies under our control consistently with applicable privacy requirements and customer privacy choices.

Where required, technologies used for analytics, marketing, advertising, personalization, or data sharing should operate in accordance with applicable consent or opt-out preferences communicated through our privacy controls.

Third parties may also process personal information in accordance with their own privacy notices when acting independently from Wind ’n’ Sails.

 

7.  How We Disclose Personal Information

We may disclose personal information to the following categories of recipients where appropriate for the purposes described in this Privacy Policy.

Service Providers and Processors

We may disclose personal information to companies that provide services on our behalf or otherwise help us operate our business, including providers of:

• e-commerce and website services;

• payment processing;

• order fulfillment;

• shipping and delivery;

• customer support;

• hosting and cloud services;

• information technology and cybersecurity;

• fraud prevention;

• analytics;

• email, SMS, and other communications;

• marketing and advertising;

• reviews and customer engagement; and

• professional services.

These parties may process personal information as necessary to provide their services and as otherwise permitted by applicable law and their agreements with us.

Advertising, Analytics, and Marketing Partners

We may disclose or otherwise make certain information available to advertising, analytics, and marketing partners to measure performance, understand interactions with our Services, personalize experiences, and support advertising and marketing activities.

As described below, some of these activities may constitute “selling,” “sharing,” or processing for targeted advertising under certain U.S. state privacy laws.

Professional Advisors

We may disclose personal information to attorneys, accountants, auditors, insurers, consultants, and other professional advisors where reasonably necessary to obtain advice, protect our interests, comply with our obligations, or operate our business.

Legal and Safety Disclosures

We may disclose personal information when we reasonably believe disclosure is necessary or appropriate to:

• comply with applicable law, regulation, subpoena, court order, legal process, or governmental request;

• protect or enforce our rights, agreements, or policies;

• investigate, detect, or prevent fraud, security incidents, unlawful activity, or misuse of our Services; or

• protect the rights, property, security, or safety of Wind ’n’ Sails, our customers, or others.

Corporate Transactions

Personal information may be disclosed or transferred in connection with an actual or proposed merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or other corporate transaction, subject to applicable law.

With Your Direction or Consent

We may disclose personal information to other parties when you direct or request us to do so, provide your consent, or as otherwise permitted by applicable law.

We may also use or disclose aggregated or de-identified information that cannot reasonably be used to identify you, subject to applicable law.

 

8. Sale, Sharing, and Targeted Advertising

Wind ’n’ Sails does not sell personal information for monetary compensation.

However, certain disclosures of personal information or uses of cookies, pixels, advertising technologies, analytics technologies, or similar services may be considered a “sale,” “sharing,” or processing of personal information for “targeted advertising” under certain U.S. state privacy laws, even when no money is exchanged.

Where applicable law provides such rights, you may opt out of these activities through privacy controls made available on our website or through other methods described in this Privacy Policy.

Depending on your jurisdiction and the technologies in use, these controls may include a Your Privacy Choices, Do Not Sell or Share My Personal Information, Cookie Preferences, Data Sharing Opt-Out, or similar mechanism.

Exercising an applicable opt-out does not necessarily prevent all advertising. You may continue to receive contextual, non-personalized, or other advertising that does not rely on activities from which you have opted out.

 

9. Global Privacy Control and Universal Opt-Out Preference Signals

Where required by applicable law and supported by our Services, Wind ’n’ Sails recognizes qualifying universal opt-out preference signals, including the Global Privacy Control (“GPC”), as requests to opt out of applicable sale, sharing, or targeted-advertising processing.

When a qualifying signal is detected in a jurisdiction where recognition is legally required, our privacy systems are intended to apply the corresponding opt-out to the browser or device from which the signal is received, subject to applicable law and available technology.

Because browser-based preference signals may operate at the browser or device level, your preference may need to be communicated separately from each browser or device you use.

Where available, you may also use the privacy controls provided on our website to communicate applicable privacy choices directly.

 

10. Email and SMS Communications

We may use third-party providers to facilitate email, SMS, and other customer communications.

If you subscribe to promotional communications, we and the providers that support those communications may process information such as your name, email address, telephone number, subscription status, communication preferences, and information regarding your interactions with communications, as permitted by applicable law.

Email

You may unsubscribe from promotional emails by using the unsubscribe mechanism included in the email or through other methods we make available.

Even if you opt out of promotional communications, we may continue to send non-promotional communications relating to orders, transactions, accounts, security, Customer Care requests, or our ongoing business relationship with you.

SMS and Text Messages

If Wind ’n’ Sails offers promotional text messaging, messages will be sent in accordance with applicable consent and other legal requirements.

Consent to receive promotional text messages is not a condition of purchasing goods or services.

You may opt out of promotional text messages using the opt-out instructions provided through the applicable messaging program.

Message and data rates may apply. Message frequency may vary.

 

11. Payment Processing

Payments made through our Services are processed using Shopify and/or other authorized payment-service providers made available through our checkout.

Payment providers may collect and process payment-card information, billing information, transaction information, fraud-prevention information, and other information necessary to authorize, process, secure, and complete transactions.

Wind ’n’ Sails does not ask customers to transmit complete payment-card information through ordinary email communications.

Payment providers process information in accordance with applicable law, their agreements with us, and, where applicable, their own privacy notices.

 

12. Privacy Controls and Customer Choices

Wind ’n’ Sails provides or may provide website privacy controls designed to allow customers to manage applicable privacy choices concerning cookies, analytics, marketing, advertising, and data sharing.

Where applicable, customers may be able to:

• accept or decline certain non-essential technologies;

• manage cookie preferences;

• opt out of applicable sale or sharing of personal information;

• opt out of targeted advertising;

• communicate qualifying browser-based universal opt-out preference signals; and

• submit privacy-rights requests.

The availability and operation of particular controls may depend on your jurisdiction, the technologies used in connection with our Services, and applicable law.

We may periodically review and update our privacy controls, technologies, and service-provider configurations as our Services, business practices, and legal obligations evolve.

 

13. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected or otherwise processed, including to provide our Services, maintain appropriate business and transaction records, comply with legal and regulatory obligations, resolve disputes, prevent fraud and abuse, enforce agreements, and establish, exercise, or defend legal claims.

The appropriate retention period depends on factors such as the nature and sensitivity of the information, the purposes for which it is processed, applicable legal and contractual requirements, and our legitimate business needs.

When personal information is no longer reasonably necessary, we may delete, anonymize, aggregate, or otherwise dispose of it in accordance with applicable law and our retention practices.

 

14. Data Security

We maintain administrative, technical, and physical safeguards designed to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or unauthorized access.

No method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure. Accordingly, although we work to protect personal information, we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and should notify us if you believe your account or information has been compromised.

 

15. Your Privacy Rights and Choices

Depending on where you reside and subject to applicable law, you may have some or all of the following rights regarding your personal information:

• the right to confirm whether we process your personal information;

• the right to access or know personal information we maintain about you;

• the right to obtain certain information concerning our collection, use, or disclosure of personal information;

• the right to correct inaccurate personal information;

• the right to request deletion of personal information;

• the right to obtain a portable copy of certain personal information;

• the right to opt out of the sale of personal information;

• the right to opt out of sharing personal information for cross-context behavioral advertising;

• the right to opt out of processing for targeted advertising;

• where applicable, the right to opt out of certain profiling or automated decision-making;

• where applicable, rights relating to certain sensitive personal information;

• the right to withdraw consent where processing is based on consent;

• the right to appeal certain decisions regarding a privacy-rights request; and

• the right not to receive unlawful discriminatory treatment for exercising applicable privacy rights.

These rights are not absolute and may be subject to exceptions, limitations, verification requirements, and other conditions under applicable law.

 

16. How to Exercise Your Privacy Rights

To submit an applicable privacy request, contact us at:

privacy@windnsails.com

Please provide sufficient information for us to understand and process your request.

We may need to verify your identity before completing certain requests. Information collected for verification may be used for verification, security, fraud-prevention, and other purposes permitted by applicable law.

Where permitted by law, you may designate an authorized agent to make certain requests on your behalf. We may require appropriate evidence of the agent's authority and may ask you to verify your identity or confirm the authorization directly with us.

We will respond to valid requests within the time required by applicable law.

If applicable law gives you a right to appeal our decision regarding a privacy request, you may submit an appeal by emailing privacy@windnsails.com with “Privacy Rights Appeal” in the subject line.

 

17. Additional Information for California Residents

If you are a California resident and the California Consumer Privacy Act, as amended (“CCPA”), applies to our processing of your personal information, you may have specific rights concerning your personal information.

Depending on how you interact with us, categories of personal information we may collect can include:

• identifiers and contact information;

• customer records and transaction information;

• commercial information;

• Internet or other electronic network activity;

• approximate geolocation information;

• inferences derived from other information;

• communications and Customer Care information; and

• other personal information you choose to provide.

The sources from which we collect this information, the business and commercial purposes for which we use it, and the categories of parties to whom it may be disclosed are described throughout this Privacy Policy.

We do not sell personal information for monetary compensation.

As described in Sale, Sharing, and Targeted Advertising, certain advertising-related disclosures may nevertheless constitute “selling” or “sharing” under California law.

Subject to applicable law, California residents may have rights to request access to or knowledge of certain personal information, correction, deletion, and portability, and to opt out of applicable sale or sharing. California law may also provide rights concerning certain uses or disclosures of sensitive personal information.

We will not unlawfully discriminate against you because you exercise a right provided by applicable California privacy law.

Applicable opt-out requests may also be communicated through qualifying opt-out preference signals where required by law.

 

18. Additional Information for Connecticut and Other U.S. State Residents

Residents of Connecticut and certain other U.S. states may have privacy rights under applicable comprehensive state privacy laws.

Depending on the state and applicability of its law, these rights may include:

• confirmation and access;

• correction;

• deletion;

• data portability;

• opting out of certain sales of personal information;

• opting out of targeted advertising;

• rights concerning certain profiling;

• rights concerning certain sensitive personal information; and

• the ability to appeal certain decisions concerning privacy-rights requests.

Where required by applicable law, we recognize qualifying universal opt-out preference signals for applicable sale, sharing, or targeted-advertising activities.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

You may exercise applicable rights using the methods described in How to Exercise Your Privacy Rightsor through applicable privacy controls made available on our website.

 

19. Children’s Privacy

Our Services are intended for a general audience and are not directed to children under 13.

We do not knowingly collect personal information from children under 13 in a manner prohibited by applicable law.

If you are a parent or legal guardian and believe that a child has provided personal information to us in violation of applicable law, please contact us at privacy@windnsails.com so that we can review the matter and take appropriate action.

We will handle personal information relating to minors in accordance with applicable law, including any consent or heightened-protection requirements that apply.

 

20. International Visitors

Wind ’n’ Sails is based in the United States, and personal information may be processed and stored in the United States and in other countries where Shopify and our other service providers operate.

Privacy and data-protection laws in these jurisdictions may differ from those in your country of residence.

Where applicable law requires safeguards or other measures in connection with international transfers of personal information, we will take appropriate measures as required by applicable law.

Residents of jurisdictions outside the United States may have additional rights under applicable privacy and data-protection laws.

 

21.  European Economic Area, United Kingdom, and Switzerland

Where the General Data Protection Regulation (“GDPR”), United Kingdom data-protection law, Swiss data-protection law, or similar requirements apply to our processing, we process personal information under an appropriate legal basis, which may include:

• performance of a contract with you;

• compliance with a legal obligation;

• our legitimate interests or those of another party, where those interests are not overridden by applicable rights;

• your consent, where required; or

• another legal basis permitted by applicable law.

Subject to applicable law, individuals may have rights including access, correction, erasure, restriction, portability, objection to certain processing, withdrawal of consent, and the right to lodge a complaint with an appropriate supervisory authority.

Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

To exercise applicable rights, contact privacy@windnsails.com.

 

22. Third-Party Websites and Services

Our Services may contain links to websites, applications, platforms, or services operated by third parties.

This Privacy Policy does not govern the privacy practices of third parties when they act independently of Wind ’n’ Sails.

We encourage you to review the privacy notices of third parties before providing personal information to them.

 

23. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, Services, service providers, legal requirements, or other circumstances.

When we update this Privacy Policy, we will revise the Last Updated date at the top of the policy.

Where required by applicable law, we will provide additional notice regarding material changes or obtain consent before applying a material change to personal information previously collected.

We encourage you to review this Privacy Policy periodically.

 

24. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your privacy rights, please contact us at:

Wind N Sails LLC
d/b/a Wind ’n’ Sails
c/o Connecticut Registered Agent LLC
2389 Main St., Suite 100
Glastonbury, CT 06033
United States

Email: privacy@windnsails.com

For privacy-related correspondence, please include “Privacy Inquiry” in the subject line.